FAQ

What are your terms of participation?

By participating in our events, you agree to these Terms of Participation. Please read before you sign up for any events.

 

What is ACAVE? How do you pronounce ACAVE?

ACAVE is pronounced as “a cave” [/ə keɪv/]. It is a safe and inclusive space for women to come together, feel comfortable and enjoy sports without judgement.

 

When and why was ACAVE started?

We started the group in September 2018 to meet like-minded people while also having the chance to pick up a new sport. We held our first activity on 14 October 2018 – 13 of us played captain’s ball and street netball at OCBC Arena. 

 

Who is ACAVE for?

Our events are for LBTQ+ women and folks aged 18 and up. 

 

We welcome beginners (unless otherwise stated in the event registration page) and most of us are casual players, so the atmosphere is kept friendly!

 

Is there a fee to join ACAVE's activities?

There is a minimal fee to cover venue bookings, equipment or coaching fee for most sports sessions. Other sessions such as hiking and skateboarding are free.

 

If you are on financial aid and would like to seek a discount on the fees, please contact us with your Telegram username and we will reach out to you to discuss further!

 

What is the refund policy?

Unless otherwise specified on the event registration page, we are able to refund 100% of the payment fee if you inform us 7 days before the activity. If you request it more than 7 days before the event, the refund will take up to 5 days to process. If the request is between 2 to 7 days, we will refund if we have people on the waitlist who are ready to take up the spot. Please note that Eventbrite does not refund their platform fee.

 

Our activities are not for profit and if there is a last minute withdrawal, it would be challenging to find replacements to cover the costs of the activity. Spots are usually transferable so feel free to find someone else to replace your spot!

 

Are your events accessible?

We strive to make our events inclusive for everyone. If you have any accessibility needs, please reach email or DM us at least a week before and we will do our best to accommodate. We regret that not all venues are fully accessible for wheelchair users.

 

Due to the demanding physical nature of the activities and events, as a condition of participation in the activities and events, you must declare any existing illness, injury, or any other disability in this declaration form.

 

Do you have a wet weather plan?

Outdoor activities will continue if it’s light rain and no lightning risk. It may also commence later. If we deem it unsafe or untenable to carry out the event, we will postpone and refund all. Please monitor our IGS for updates on the day of the event.

 

What should I prepare?

Please come in proper sports attire and covered shoes. Check the event details for more information.

 

Why do you collect email and phone number during registration?

The contact information collected will only be used with respect to the activity you signed up for. It is used to provide more information about an event if required. We will usually email you first, unless the nature of contact requires an urgent response (for example, event cancellation or to confirm if you are showing up). We will never sell your information or spam you. 

 

Can I attend without my face being posted on your social media?

We will always check to see if anyone is not comfortable being featured on our Instagram and will refrain from posting any images that might identify you if you let us know.  

 

I am on financial aid. Can I get a discount on the registration fee?

Please contact us with your Telegram username and we will reach out to you to discuss further!

 

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